Levels

Six instructions, three levels

Graded by how much of the move you hand over, because that changes the work — and the experience — far more than property type, distance or urgency do.

Levels can be mixed. Packing at one end and carrying at the other is one job here, not two bookings.

You keep most of it

Levels one and two. You still make the decisions and do some of the work.

L1

Carry it

You pack. We lift and drive.

The narrowest instruction. Everything is boxed and ready when we arrive; we protect, load, transport, unload and place. The cheapest level and the one that puts the most work — and the most risk — on you.

What it covers →
L2

Pack it and carry it

We pack. You decide and unpack.

We bring the materials and do the packing, usually a day or two ahead. You still decide what goes and you still unpack at the other end. The commonest instruction we take, and for most households the right one.

What it covers →

You hand it over

Level three. Everything between the two decisions is ours.

L3

Run the whole thing

Packed, moved, unpacked, reassembled

Packing, transport, unpacking, reassembly, bed-making if you want it, and the empty cartons taken away. You choose what goes and where it lives; everything between those two decisions is ours.

What it covers →

Special cases

Storage, borders and businesses — any level, plus something else.

LS

Hold part of it

Listed, held, released on notice

A middle stage rather than an add-on. Goods collected, inventoried at the property and held while dates settle — a fortnight, or the better part of a year, on the same terms.

What it covers →
LX

Take it out of the country

Western Europe, by road

The same instruction levels with a customs file on top. Road routes across western Europe, one vehicle throughout, and a declaration built from the inventory taken at your property.

What it covers →
LB

Move a business

Offices, stock, equipment

Commercial work where the instruction comes with a lease date and a downtime window. Planned around the hours you can afford to lose rather than around the hours we would prefer.

What it covers →

What the figure is built from

Five things. The measured volume, taken with a tape rather than inferred from a room count. The access at every address involved. The instruction level you have chosen. Whether anything is being held. And how many addresses there are.

Urgency is not on that list. A move that has to happen soon is not more work than the same move happening later; it is simply harder to schedule, and where we cannot do it well we will say so rather than charge a premium for doing it badly.

No price, rate card or transit time appears anywhere on this site, because none of them is knowable before a survey. Start with a brief, or read the questions page.

Send us a brief

Both addresses, rough size including the loft and the garage, the level you want, and anything unusual. Six lines and we can say something useful back.