Level three · L3
Run the whole thing
The widest instruction on the ladder. You make two decisions — what is going, and where it lives at the other end — and everything between those two is ours, including the part almost nobody plans for, which is the unpacking.
The measure of a good level three is that the kitchen works on the first night and the boxes are gone by the second.
What level three adds
The part people forget to plan
Almost everybody plans the packing and almost nobody plans the unpacking, which is why so many houses still have cartons in the spare room three months later. Unpacking is slower than packing because every item needs a destination rather than a box.
At level three that work happens on the day, by people who have just carried it in and know where everything went. It is a materially different experience of a move and it is the main reason this level exists.
How we run the far end
Kitchen first, always, because a working kitchen changes how the first evening feels. Then beds and bathrooms, then living space, then everything else. If you want a different order, say so and we will follow it.
We put things where you tell us rather than where we would put them, and we ask rather than guess. An unpacked house arranged by strangers to their own logic is not a good outcome.
Who this suits
Corporate relocations where somebody is expected at a desk immediately. Long-distance moves where the household arrives exhausted. People working through the week of their own move. Anybody for whom a fortnight of boxes would be genuinely difficult rather than merely annoying.
It is also the level we suggest most often for older households moving out of a long tenure, where the carrying is not the hard part.
What we still will not do
Decide what you own. We will not sort, edit or dispose of your belongings, and we will not offer an opinion on what is worth keeping. That is not our job at any level and a firm that treats it as one is overstepping.
Run the whole thing
Questions about run the whole thing
- Can you unpack only some rooms?
- Yes, and a lot of people ask for exactly that: kitchen and bedrooms unpacked so the house works on night one, the rest left for them. Put it in the brief.
- Do you take the cartons away the same day?
- Where the unpacking finishes on the day, yes. On a larger house it is usually a return visit, which is arranged at quotation rather than left vague.
- Will you put things in cupboards?
- Where you tell us to. We ask rather than guess, because a kitchen arranged to somebody else's logic takes longer to fix than it took to fill.
- Does this include cleaning?
- No. We wipe surfaces as we unpack onto them. A proper clean at either end is a specialist job and it should be booked separately, with a gap.
- Is it worth it for a short move?
- Sometimes, because distance is not what makes unpacking slow — volume is. A large house moving five miles still has the same number of cartons at the far end.
- Can we be out of the house while you do it?
- For the packing and the loading, easily. For the unpacking it goes much better with somebody there to answer questions, even remotely.
Send us a brief
Both addresses, rough size including the loft and the garage, the level you want, and anything unusual. Six lines and we can say something useful back.